Introduction

 

This policy describes how we collect, use and look after the information you provide us.  Our Privacy Policy only relates to personal data collected and stored by Louise Roberts via:

• The Louise Roberts Jewellery website

• Emails

• Phone calls and text messages

• Social Communication including Facebook Messaging and WhatsApp

 

The Data Protection Act 1998

We look after your details carefully. We adhere to the requirements of the UK Data Protection Act 1998 and we are seeking to become compliant with the new GDPR policy coming into being from 25th May 2018.

 

Use of Personal Information

Louise Roberts Jewellery collects data under the Legal Basis of “Performance of a contract to which the data subject is party, or to take steps prior to the entering into a contract at the request of the data subject”. Personal information provided to Louise Roberts Jewellery via our website order and contact pages, Facebook pages, email and telephone contact including WhatsApp will be used for the purposes outlined below.

• Design, creation and fulfilment of orders for jewellery.

• Communication about forthcoming offers and events.

• Processing of financial data.

 

Your Consent

By providing your personal data to Louise Roberts you consent to the processing of such data as described in this Privacy Policy.

 

We do not pass your details to third parties.  Upon fulfilment of your order correspondence from us will largely cease. Louise Roberts Jewellery may occasionally contact you by email to let you know about new products, offers and events.  Louise Roberts will keep your data for up to 7 years unless it is specifically requested to be removed from our systems.  If at any time you want to alter your preferences or request that Louise Roberts stop communication with you then you should contact us as described below.

 

Accessing your Personal Data held by Louise Roberts

You have the right to ask Louise Roberts in writing, for a copy of all the personal data held about you. This is known as a "data subject access request". Upon request, we will collate the data requested and send it to you within the 30 day maximum period as stipulated by GDPR May 2018.

Please apply in writing to:

 

Louise Roberts

19 Wyndham Street

Machen

CF83 8PU

 

Verifying, updating and amending your personal information

If, at any time, you want to verify, update or amend your personal data or preferences please contact us in writing at the above address or by email at hello@lougray.co.uk

 

You can also opt-out of future communications at any time by writing to at the above address or by email on hello@lougray.co.uk

 

Please allow up for 10 working days for us to amend your details.

 

For more information on GDPR please visit:

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/